Artsea values the private nature of your personal information. We have implemented the “Terms” to inform you how we treat the information we collect from you, how we collect it, and what we do with it. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information-gathering practices. By using the website to browse, shop, and join as a freelance artist/designer/contributor, you agree to be bound by these Terms. Please read them carefully.
The domain name www.artsea.in is a site operated by Artsea, a sole proprietorship firm incorporated under the laws of India. Artsea is an online retailer that gives the country’s artists a platform to earn money from their artwork by helping them make their merchandise along with their own digital store.
PRODUCT DESCRIPTION AND PRICES
We have made every effort to display the colors accurately, we cannot guarantee that your computer’s display of the colors accurately reflects the color of the items. All sizes and measurements of items are approximate; however, we do make every effort to ensure they are as accurate as possible. If you feel that a product offered by us and purchased by you is not as described, you can return your products in exchange for Artsea Credits which can be used for placing a fresh order. We reserve the right to change the prices from time to time without notice, however, we will not change the price of an order which has been already been dispatched. The prices which are visible on the website are inclusive of all the taxes.
EXCHANGE AND RETURNS
Artsea does not accept returns. However, we do exchanges for our products.
How do you go about it?
Customers can exchange their order within 10 days after an order has been delivered only if the product is in deteriorated condition or has received the wrong product and if there is a size mismatch. We take extreme care of our products before the product is dispatched, so if you receive the packaging in tampered condition, please do not accept the order and return it to the delivery person. We make exchange the product and size mismatch of the same design. Once you do that, we will provide you the exchanged product free of cost.
We allow a one-time exchange for a product in the case of the above-mentioned scenarios.
In case you want us to pick up the product from your home and deliver the right size back to you, it will cost a minimal fee of Rs.100 which you would have to pay upon delivery of the right size. We may refuse returns where it’s obvious that the item has been worn, washed, or soiled.
The posters, art prints, or merchandise must be returned in their original mailing tubes, and in their original packaging (where possible).
Our goods are delivered by our delivery partner- Delhivery. You will be given various options for the delivery of items during the order process. The options available to you will vary depending on where you are ordering from. An estimated delivery time is displayed on the order summary page. However, it is extremely difficult for us to accept responsibility for their service. If your goods are not received within our specified delivery dates then you must notify us within 10 days. shipping FAQ to know more.
CASH ON DELIVERY POLICIES
When you select Cash On Delivery during checkout, you will have to pay the order amount to our courier partners at the time of the actual delivery, rather than paying in advance. However, COD may not be serviceable in all parts of the country, in that case, you will have to pay through internet banking/debit card/credit card. If you place a COD order and wish to cancel it for some reason, you need to cancel before the item is shipped. On every COD order, an additional cost of rupees 50 will be applicable.
TRADEMARKS AND INTELLECTUAL PROPERTY RIGHTS
This site is controlled and operated by officially hired authorities of Artsea and products are sold by Artsea under its proprietor’s name and signatory. All material on this site, including images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights. If you use any of our trademarks in reference to our products or services, you must include a statement attributing that trademark to us, and only after securing prior written permission from Artsea to do so, which may be given, or refused, at its sole discretion. All other trademarks not owned by Artsea that appear on the website are the property of their respective owners and may or may not be used without their prior written consent.
DISCLAIMER OF LIABILITY
Artsea will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. Artsea is not responsible for other users’ content, inaction, and collaborations. We have no control and cannot guarantee the accuracy of other users’ content. We are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of the Website and services.
You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages, or costs arising from your use of this website, your breach of these Terms, or infringement of any intellectual property right.
Artsea provides customization services on all the products however few terms and conditions are applied which are as follows:– No Return, No Exchange, or Refund would be provided for the customized orders.
– All customization orders will only be processed once the payment is done online. There is no COD for customized orders.
Artsea may terminate your access to all or any part of its services at any time, with or without cause, with or without notice, effective immediately if we find that you have violated any terms and conditions. Artsea may, but shall not be obligated to, give you one warning if you have violated these Terms prior to termination of your account. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.
COLLECTION OF DATA
When you use our Website, we collect and store your personal information which is provided by you from time to time. If you purchase merchandise from us, we may collect your name, mailing address, telephone number, credit card number, email address, etc, and use it to make sure your experience of shopping with Artsea is consistently improved.
USE OF INFORMATION
We value your trust in us. We do not share, trade, or rent your personal information to any other company without your consent. We use your personal information to promote a safe service, collect money, inform you about online and offline offers, products, services, and updates. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose the personal and non-personal information of our customers to any successor-in-interest of ours, such as a company that acquires our business.
We’ve partnered with India’s leading payment gateway for our online payment services. When you enter sensitive information such as a credit card number on our registration or order forms, they encrypt that information using our secure socket layer technology (SSL). The payment gateway stores your card number in encrypted form for a limited amount of time, and our employees do not have access to this information. We do not store PIN data or 3-digit security codes. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third-party access or other acts of third parties, or other acts or omissions.
The website content at www.artsea.in is our property or the property of our artists and is protected by copyright laws. The purchase of any product does not provide the purchaser with any copyright interest or other intellectual property right in the product. All Website Content that is not our property is used with permission. The arrangement and compilation of all Website Content is our exclusive property and is protected by copyright laws.
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Terms, including but not limited to Your consent for sharing your information as per the Terms. If we decide to change our Terms, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. You are requested to come and visit this page as and when necessary.
We reserve the right to make changes to our site and Terms at any time and at our sole discretion; therefore, you should review our Terms each time you visit the website. Your continued use of the website after we make any such changes constitutes your binding acceptance of those changes.